{"id":9859,"date":"2026-10-30T12:47:47","date_gmt":"2026-10-30T10:47:47","guid":{"rendered":"https:\/\/paese.topca.eu\/privacy-policy"},"modified":"2026-11-10T07:38:54","modified_gmt":"2026-11-10T05:38:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/paesecosmetics.lv\/en\/privacy-policy","title":{"rendered":"Privacy policy"},"content":{"rendered":"\n<div class=\"wp-block-group c-hero is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"c-label wp-block-paragraph\">Customer care<\/p>\n\n\n<h1 class=\"wp-block-heading\">Privacy policy<\/h1>\n\n\n<p class=\"wp-block-paragraph\">This policy explains what personal data we process when you shop on paesecosmetics.lv, contact us or visit our studio, why we do it and what your rights are.<\/p>\n\n\n<p class=\"c-meta wp-block-paragraph\">Version in force from 10 November 2026<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group c-section c-legal is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">1. Controller<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The controller of personal data is <strong>SIA \u201cCosmepro\u201d<\/strong>, reg. No. 40203481832, registered address: Iero\u010du iela 2-11, Riga, LV-1013 \u2014 the official PAESE representative in Latvia. Studio and shop: Aleksandra \u010caka iela 26, Riga.<\/p>\n\n\n<p class=\"wp-block-paragraph\">For questions about data processing write to <a href=\"mailto:info@paesecosmetics.lv\">info@paesecosmetics.lv<\/a> or call <a href=\"tel:+37126849411\">+371 26 849 411<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What data we process<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Order data:<\/strong> first and last name, email, phone, delivery address or chosen parcel locker, ordered products, amount, discounts, gift card and payment status. We neither see nor store payment card details \u2014 they are processed by the payment service provider.<\/li>\n\n<li><strong>Account data:<\/strong> login email, encrypted password, addresses, order history (including orders placed in the previous paesecosmetics.lv shop), wishlist and personal offers.<\/li>\n\n<li><strong>Business partner data:<\/strong> company name, registration and VAT number, address, contact person, terms of cooperation and the content of the application.<\/li>\n\n<li><strong>Communication:<\/strong> messages from contact forms, email, phone, WhatsApp and Instagram, including photos you send for a shade consultation.<\/li>\n\n<li><strong>Reviews:<\/strong> name, rating, text and photos added to a review.<\/li>\n\n<li><strong>Unfinished order:<\/strong> if you enter your email at checkout but do not finish the order, we keep the email and cart contents to remind you about the cart.<\/li>\n\n<li><strong>Site use:<\/strong> anonymised visit statistics without cookies (pages, source, device type). The IP address is not stored: a new irreversible code is created from it every day. With your consent \u2014 also analytics and advertising cookies (see section 6).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purposes and legal basis<\/h2>\n\n\n<figure class=\"wp-block-table c-table\"><table><thead><tr><th>Purpose<\/th><th>Legal basis (GDPR Art. 6)<\/th><\/tr><\/thead><tbody><tr><td>Accepting the order, payment, delivery, returns and communication about the order<\/td><td>Performance of a contract \u2014 point 1(b)<\/td><\/tr><tr><td>Customer account, order history, partner prices and discounts<\/td><td>Performance of a contract \u2014 b)<\/td><\/tr><tr><td>Invoices and accounting<\/td><td>Legal obligation \u2014 c)<\/td><\/tr><tr><td>Reminders about an unfinished order and requests to rate a purchase<\/td><td>Legitimate interests \u2014 f); you can opt out at any time via the link in the email<\/td><\/tr><tr><td>Answering questions, shade consultations, partnership applications<\/td><td>Steps at your request before a contract \u2014 b), legitimate interests \u2014 f)<\/td><\/tr><tr><td>Cookie-free site statistics, security and fraud prevention<\/td><td>Legitimate interests \u2014 f)<\/td><\/tr><tr><td>Google Analytics, Google Ads and Meta measurement and advertising<\/td><td>Consent \u2014 a)<\/td><\/tr><tr><td>Newsletters<\/td><td>Consent \u2014 a)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">4. Who we share data with<\/h2>\n\n\n<p class=\"wp-block-paragraph\">We share data only with the service providers needed for the purpose concerned, and only to the extent they need:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Stripe<\/strong> \u2014 card payment processing;<\/li>\n\n<li><strong>Omniva<\/strong> \u2014 parcel locker delivery (name, phone, email, locker);<\/li>\n\n<li><strong>SendPulse<\/strong> \u2014 sending order and account emails; <strong>Google Workspace<\/strong> \u2014 our email;<\/li>\n\n<li><strong>netcup GmbH<\/strong> (Germany) \u2014 the server that runs the site;<\/li>\n\n<li>accounting software and accounting service providers \u2014 invoices and bookkeeping;<\/li>\n\n<li><strong>Google<\/strong> (Analytics, Ads) and <strong>Meta<\/strong> (Facebook, Instagram) \u2014 only with your consent;<\/li>\n\n<li>public authorities, where required by law.<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">Some service providers (such as Google, Meta, Stripe) may also process data outside the European Economic Area. In that case data protection is ensured by a European Commission adequacy decision (e.g. the EU\u2013US Data Privacy Framework) or standard contractual clauses. We do not sell data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. How long we keep data<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>orders and invoices \u2014 as long as accounting law requires (usually 5 years) and until possible claims become time-barred;<\/li>\n\n<li>customer account \u2014 while the account is active or until it is deleted at your request;<\/li>\n\n<li>unfinished order data \u2014 90 days;<\/li>\n\n<li>anonymised visit statistics \u2014 up to 400 days;<\/li>\n\n<li>communication and applications \u2014 until the matter is resolved, but no longer than 2 years; shade consultation photos are deleted after the consultation;<\/li>\n\n<li>reviews \u2014 while they are published on the site;<\/li>\n\n<li>cookie choice \u2014 12 months.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"sikdatnu-politika\">6. Cookies<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Cookies are small files that a website stores on your device. We use two types of cookies:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Necessary<\/strong> \u2014 cart, checkout, account login, security and your cookie choice. The shop does not work without them, so no consent is needed. Guests&#8217; wishlists are saved in the browser&#8217;s storage.<\/li>\n\n<li><strong>Analytics and marketing<\/strong> \u2014 Google Analytics, Google Ads and Meta Pixel. They help us understand what visitors find useful and show relevant ads. They are switched on only with your consent.<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">If you agree to these cookies, we also send purchase information from our server to measure results accurately: to Google with analytics consent (order amount and products), to Meta with marketing consent (also encrypted email and phone). You can change your choice at any time: <a href=\"#sikdatnes\" data-consent-open>Cookie settings<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Your rights<\/h2>\n\n\n<p class=\"wp-block-paragraph\">You have the right to request access to your data, its correction or erasure, restriction of processing, data portability, to object to processing based on legitimate interests and to withdraw consent at any time. Send requests to <a href=\"mailto:info@paesecosmetics.lv\">info@paesecosmetics.lv<\/a> \u2014 we will reply within one month. You can correct most account data yourself in <a href=\"\/en\/my-account\">My account<\/a>.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If you believe we process data incorrectly, you can complain to the Data State Inspectorate (<a href=\"https:\/\/www.dvi.gov.lv\">www.dvi.gov.lv<\/a>), but we invite you to contact us first \u2014 we will try to resolve the matter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Changes to this policy<\/h2>\n\n\n<p class=\"wp-block-paragraph\">We may update this policy if our services or the law change. The current version is always available on this page.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Customer care Privacy policy This policy explains what personal data we process when you shop on paesecosmetics.lv, contact us or visit our studio, why we do it and what your rights are. Version in force from 10 November 2026 1. Controller The controller of personal data is SIA \u201cCosmepro\u201d, reg. No. 40203481832, registered address: Iero\u010du [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-content.php","meta":{"footnotes":""},"class_list":["post-9859","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/paesecosmetics.lv\/en\/wp-json\/wp\/v2\/pages\/9859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/paesecosmetics.lv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/paesecosmetics.lv\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/paesecosmetics.lv\/en\/wp-json\/wp\/v2\/comments?post=9859"}],"version-history":[{"count":1,"href":"https:\/\/paesecosmetics.lv\/en\/wp-json\/wp\/v2\/pages\/9859\/revisions"}],"predecessor-version":[{"id":9902,"href":"https:\/\/paesecosmetics.lv\/en\/wp-json\/wp\/v2\/pages\/9859\/revisions\/9902"}],"wp:attachment":[{"href":"https:\/\/paesecosmetics.lv\/en\/wp-json\/wp\/v2\/media?parent=9859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}